Privacy Policy

Privacy Policy

At Macros App, we place great importance on the privacy of our users and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our application or services.

By using the application, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect certain information necessary to provide our services and improve the user experience. This may include, but is not limited to, the following:

Personal Information

The application may request certain information such as:

• Name

• Phone number

• Email address

• Delivery address

• Account information

This information is collected only when it is voluntarily provided by the user during registration or while using the services within the application.

Technical Information

We may automatically collect certain technical data such as:

• Device type

• Operating system

• IP address

• Application usage data

• Error reports and performance data

This information is used solely to improve the performance of the application and enhance our services.

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2. How We Use Information

We use the information we collect for the following purposes:

• Creating and managing user accounts

• Providing services requested through the application

• Improving user experience and developing the application

• Communicating with users when necessary

• Sending notifications related to services or orders

• Ensuring application security and preventing unauthorized use

Your information will not be used for purposes outside the scope of providing the service without your consent.

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3. Information Protection

We are committed to implementing appropriate technical and organizational measures to protect user data from:

• Unauthorized access

• Modification or disclosure

• Loss or damage

We use modern security systems and protection technologies to maintain the confidentiality of your information.

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4. Information Sharing

We do not sell, rent, or share users’ personal information with any third parties for marketing or commercial purposes.

Information may only be shared in the following situations:

• When necessary to provide the service (such as with delivery partners)

• When required by applicable laws or regulations

• To protect our legal rights or prevent fraud or misuse

In all cases, the information is handled with the highest level of confidentiality.

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5. Cookies and Similar Technologies

The application or related services may use cookies or similar technologies to improve the user experience, such as:

• Storing user preferences

• Analyzing application usage

• Improving performance

These technologies are not used to collect personal information without the user’s knowledge.

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6. Data Retention

We retain personal information only for as long as necessary to provide the service or comply with legal obligations. After that, the information will be securely deleted or anonymized.

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7. User Rights

Users have the right at any time to:

• Access their personal information

• Request correction of inaccurate information

• Request deletion of their account or personal data

• Unsubscribe from notifications

These requests can be made through the application settings or by contacting our support team.

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8. Children’s Privacy

The application is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If such information is discovered, it will be deleted immediately.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to improve it or reflect changes in our services or legal requirements.

Any updates will be posted within the application, and continued use of the application constitutes acceptance of those changes.

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10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us through:

Email: info@macros-rest.com

Phone: +966 59 012 7709

Or through the support section within the application.